Sonbet FAQ — all your questions,
answered in one place

Default on Sonbet Odds in Decimal Format is displayed, as it is the most straightforward format for users in Bangladesh.

How to read decimal odds: The odds number is a direct multiplier of your total return. For example — odds of 2.50 mean a ৳100 bet returns ৳250 in total if you win (৳150 profit + ৳100 original stake).

Calculation formula: Total Return = Stake Amount × Odds.

The higher the odds — the lower the probability of the event, the higher the reward if it happens. Odds 1.01 – 1.50: Your favorite team — more certain, but lower returns. Odds 3.00+: The underdog — uncertain, but with bigger rewards if they win.

You can also switch to Fractional or American format in Settings. However, most Bangladeshi members prefer Decimal.

Minimum Deposit Amount on Sonbet ৳200 (Two Hundred BDT). This amount is enough to get started and participate in most betting markets.

Deposit Methods & Speed:

• bKash: Funds are usually credited to your balance within 3–10 seconds.
• Nagad: 5–15 seconds — nearly instant.
• Rocket: 10–30 seconds.
• Bank Transfer: 15–60 minutes (varies by bank).

BKash and Nagad are the fastest options — which is why most members prefer them. The maximum single deposit limit is ৳50,000. No deposit fees apply.

For your security, Sonbet will temporarily lock your account after 5 consecutive incorrect password attempts Temporarily locked for 30 minutes . This is an automatic security measure.

Steps to Resolve:

1. Wait 30 minutes — the lock will be lifted automatically.
2. If you can't remember your password, on the login page Click "Forgot Password?"
3. An OTP will be sent to your registered mobile number — use it to set a new password.
4. If your mobile number has changed or you're not receiving the OTP, email support@sonbet.im — the issue will be resolved within 24 hours.

To avoid this in the future, keep the "Remember Me" option enabled and store your password somewhere safe.

Opening a new account on Sonbet takes just 3 Key Details and the entire process is completed in an average of 2 minutes.

Required Information:

• Full Name: Use your real name — it will be verified at the time of withdrawal.
• Mobile Number: An active Bangladeshi number (01XXXXXXXXX) — required for OTP verification.
• Password: At least 8 characters, combining letters and numbers.

You can also enter a referral code if you have one — it's optional. After registration, you'll receive an OTP on your mobile to activate your account. Make your first deposit to claim your welcome bonus. You must be 18 or older to register.

Yes, Sonbet's referral program is highly rewarding! When you invite someone and they register and make their first deposit, you receive a bonus.

Steps to claim your referral bonus:

1. Log in → Profile → navigate to the "Referral Program" section.
2. Copy your personal referral code or link.
3. Send it to a friend — ask them to use this code when they register.
4. Once your friend makes their first deposit, the bonus will be credited to your account.

Bonus Amount: Your bonus depends on your referred friend's first deposit. Check the referral section in your profile for current rates. The more friends you bring in, the more you earn — with no cap.

The bonus is credited directly to your balance and can be used for betting. You can withdraw it once the wagering requirements are met.

Most issues with the Sonbet app can be resolved with just a few simple steps.

If the app won't open:

1. Fully close the app (remove it from Recent Apps) and reopen it.
2. Restart your phone — this fixes the issue in most cases.
3. Check your internet connection — the app may fail to load on a weak network.
4. Go to Phone Settings → Apps → Sonbet → Clear Cache.

To update an older version:

1. Downloads page Go and download the latest APK file.
2. Install over the old app — your login details will be kept intact.
3. IOS users, go to the App Store and tap the "Update" button.

If the steps above don't help, email support@sonbet.im with your phone model and Android version.