Sonbet believes betting is entertainment — not an addiction. That's why we put every tool you need to stay in control right in your hands. Play, have fun — but know your limits.
Online betting is growing fast in Bangladesh. Millions of people join Sonbet to bet on cricket, football, or casino games — mostly for the fun of it. For most, it stays a form of entertainment. But for some, it can become a problem. Sonbet doesn't look away from that reality.
Responsible gaming isn't just about following rules — it's about being honest with yourself. How much to play, how much to spend, when to take a break — these are questions only you can answer. Sonbet is here to help you find those answers.
Sonbet offers several tools to help you play responsibly. From setting betting limits to temporarily suspending your account — everything is in your hands. No reason required, no waiting. Whenever you feel you need a break, it takes just a few clicks.
Research shows that people enjoy gambling more when they set limits in advance — because the fear of losing is reduced. If you sit down with ৳500 and decide upfront that it's your entertainment budget, a loss stings less. A win feels like a bonus. That mindset is what responsible gaming is all about.
Building a culture of responsible gaming at Sonbet has been a priority from day one. Our support team speaks Bengali. If you feel gambling is becoming a problem, just send us a message and help is on the way — no judgment, only support.
Many people think responsible gaming means playing less. It's actually not about that. It means playing with awareness. Playing more is perfectly fine sometimes — as long as it's planned, within budget, and doesn't affect your other responsibilities. Sonbet wants every member to maintain that balance.
6 tools always at your fingertips to keep you safe
Set your own daily, weekly, or monthly betting limits. Once you hit your limit, the system stops you automatically.
Instant EffectSet a cap on how much you can deposit in advance. Limits can't be raised on a whim — decreases take effect immediately, while increases require a 72-hour waiting period.
Cooling-Off Period AvailableTake a temporary break lasting anywhere from 24 hours to 30 days. You will not be able to log in to your account during this time.
Active in 1 minuteTake a self-exclusion lasting anywhere from 6 months to 5 years. Any new accounts created during this period will also be blocked.
Long-termView a summary of your playtime. You'll receive automatic alerts once a set time limit is reached.
Real-TimeView your betting stats from the last 30 days — wins, losses, and a full transparent breakdown.
Monthly ReportIf you notice these signs, pause and use Sonbet's protection tools
If you notice 3 or more of the signs above, contact support immediately or activate self-exclusion.
Answer 5 quick questions — find out in just 1 minute
Activate any protection measure in just a few simple steps
Log in to your account on the Sonbet app or website.
Start HereClick your name in the top right → select the "Responsible Gaming" menu.
30 SecondsChoose what you need — betting limits, a time-out, deposit limits, or self-exclusion.
As preferredConfirm with the OTP sent to your mobile. Takes effect immediately.
InstantIf you have any trouble activating a tool, reach us via live chat or email us at support@sonbet.im. We're here to help.
Sonbet is with you — in the excitement of a win and when it's time to stop.